Handyman services job descriptions
Every role a $20M business in this industry hires for: 20 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A handyman services CEO decides where the company grows, what repair services it sells, and who runs each territory.
Chief Operating Officer
A handyman services COO builds the systems that get repair jobs booked, done right on the first visit and checked in every territory.
Chief Financial Officer
A handyman services CFO manages cash, pricing and tax for a company that bills a high volume of small jobs across several territories.
General Manager
A handyman services general manager runs the profit and loss for a territory or the whole service operation, with the operations, office and sales managers reporting in.
Managers 7
Field Supervisor
A handyman field supervisor oversees a territory's technicians as they work through many short repair visits a day.
HR Manager
A handyman services HR manager hires and keeps technicians across several territories, from posting ads to onboarding and training.
Marketing Manager
A handyman services marketing manager fills each territory's calendar with the small repair and install jobs the techs can do, using local search, ads, reviews, email and van wraps.
Office Manager
A handyman services office manager runs billing, service agreements and the office team that books and supports the techs.
Operations Manager
A handyman services operations manager matches each day's repair jobs to techs with the right skills, tools and van stock.
Sales Manager
A handyman services sales manager leads the reps who price long repair lists, small projects and property manager accounts, and sets the rules for which leads a rep visits.
Warehouse Manager
A handyman warehouse manager runs the shop that stocks the company's vans and stores its tools, materials and customers' special orders.
Office and sales 6
Customer Service Representative
A handyman services customer service representative books repair, install and assembly visits, confirms them and moves them when plans change.
Dispatcher
A handyman services dispatcher turns each day's booked visits into routes for the techs, matching every task list to someone with the right skills and parts.
Bookkeeper
A handyman services bookkeeper records every small-ticket payment, matches card deposits and supply receipts to jobs, and reconciles the accounts each month.
Inventory Specialist
A handyman inventory specialist keeps the shop and the vans stocked with the small parts handyman calls use up, from wall anchors and caulk to faucet parts and door hardware.
Sales Representative
A handyman services sales representative visits homes to price long repair lists and small projects, then writes a scope a technician can finish without guessing.
Rehash Specialist
A handyman services rehash specialist calls and texts people who got an estimate but never booked, and past customers whose tech noted repairs they didn't approve.
In the field 3
Apprentice / Helper
A handyman helper works beside a handyman on repair and install calls, carrying in tools and parts, holding and fetching, and cleaning up so the home is left tidy.
Handyman / Technician
A handyman at a home repair company runs several small jobs a day: rehanging doors, patching drywall, fixing a running toilet, mounting shelves and working through a homeowner's list.
Lead Handyman
A lead handyman takes the hardest repair and install calls a home repair company books, such as rot repair, door rehangs and inspection punch lists.
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