Custom closets job descriptions
Every role a $20M business in this industry hires for: 21 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A custom closet chief executive officer decides how the company sells and grows: how many design consultants to field, whether a showroom earns its rent, and which rooms beyond the closet to take on.
Chief Operating Officer
A custom closet chief operating officer runs the system that turns a signed design into an installed closet: order entry, the cutting shop, staging and install crews.
Chief Financial Officer
A custom closet chief financial officer manages cash in a business that takes a deposit at signing, buys board and cuts parts, and collects the rest after install.
General Manager
A custom closet general manager runs a single market like a small company: the designers, the local install crews, the showroom if there is one, and the profit and loss.
Managers 7
HR Manager
A custom closet HR manager hires for three very different jobs: design consultants who sell in homes for bonuses or commission, shop workers who run saws and the CNC router, and installers who drive company vans into customers' homes.
Marketing Manager
A custom closet marketing manager fills the designers' calendars with homeowners ready to plan a walk-in, garage, pantry or home office.
Office Manager
A custom closet office manager keeps every order out of the shop until its paperwork is complete: signed design, deposit, final measure and release.
Operations Manager
A custom closet operations manager runs each day's flow from the shop to customers' homes: which jobs are cut, staged and loaded, which crew takes each install, and how a wrong or missing part gets remade and back out fast.
Production Manager
A custom closet production manager runs manufacturing in the shop, where approved designs are cut, edged and drilled into parts, and answers for output, quality and safety.
Sales Manager
A custom closet sales manager leads the designers and sales reps who measure, draw and sell closets in homes and the showroom.
Warehouse / Shop Manager
A closet shop manager runs the space where board comes in, gets cut and edged, and goes out as labeled parts for each job.
Office and sales 6
Customer Service Representative
A custom closet customer service representative books design consultations at home or in the showroom and offers install dates from the shop's calendar.
Dispatcher
A custom closet dispatcher builds each install crew's day: which crew takes which job, based on its size and the skills it needs, and which truck carries which order from the shop's staging area.
Bookkeeper
A custom closet bookkeeper follows each order's money from the deposit at the design visit to the final payment after install.
Inventory Specialist
A custom closet inventory specialist keeps board, edge banding, hardware and accessories counted and on hand for the shop and install crews.
Sales Representative
A custom closet sales representative finds closet buyers and closes their orders, in homes, at the showroom and through builders and other trade partners.
Rehash Specialist
A custom closet rehash specialist calls homeowners who had a design visit but never signed, with the drawing and price still on file.
In the field 4
Apprentice / Helper
A closet installer helper unloads and sorts the labeled panels, shelves and hardware for each job, builds baskets, drawers and other pieces as the lead installer directs, and leaves every shelf and floor clean for the walk-through.
Design Consultant
A closet design consultant visits homes to measure closets, garages, pantries and offices, then draws a storage plan the customer can see before buying.
Installer / Technician
A closet installer puts together and mounts the closet systems the shop has cut, in walk-ins, reach-ins, garages, pantries and home offices.
Lead Installer / Craftsman
A lead closet installer takes the biggest and trickiest jobs, such as walk-ins with drawers, islands, wall beds and lighting, and checks the space before the shop cuts.
Get all 21 Role Blueprints for custom closets
Every job description above in one download, as editable Word files. We email you the link so you have it when the next seat opens.
Start Hiring Now.
Tell us who you need to hire. Compare plans, then work with HireBus to set up your first role.
My time was coming back to me.Hannah Moody, Renew Painting
Plan details, setup costs, and advertising spend · See pricing