Concrete & masonry job descriptions
Every role a $20M business in this industry hires for: 22 Role Blueprints, from leadership to the field. Open any role for its full template and a free Word file.
Leadership 4
Chief Executive Officer
A concrete and masonry chief executive officer decides how much of the company's work comes from home builders, homeowners and commercial contractors, and what each kind of customer is worth.
Chief Operating Officer
A concrete and masonry chief operating officer builds the way every crew works, from the morning load-out to the last saw cut.
Chief Financial Officer
A concrete and masonry chief financial officer tracks margin by the yard and by the crew day, and keeps cash steady when builders pay late and winter slows pours.
General Manager
A concrete and masonry general manager runs one market's business: its builder accounts, homeowner sales, crews and profit.
Managers 9
Field Supervisor
A concrete and masonry field supervisor oversees several finishing and masonry crews.
HR Manager
A concrete and masonry HR manager staffs finishing and masonry crews for the pour season and brings laid-off workers back each spring.
Marketing Manager
A concrete and masonry marketing manager fills the estimate calendar with patios, driveways and walls for homeowners.
Office Manager
A concrete and masonry office manager runs the files behind every pour: builder lot files, permits where a town wants one, insurance certificates and finished-job photos.
Operations Manager
A concrete and masonry operations manager builds each day's pour and crew schedule: which crews go where, which trucks and pumps are booked, and whether the weather allows a pour at all.
Production Manager
A concrete and masonry production manager runs the system every crew builds with: the form sets, the mixers, saws and trowels, the mortar and mix standards, and the project managers.
Project Manager
A concrete and masonry project manager takes each sold driveway, patio, foundation or wall from signed contract to final walk.
Sales Manager
A concrete and masonry sales manager leads the reps selling driveways, patios and walls to homeowners, and keeps the team's ties with builders and general contractors in good repair.
Warehouse Manager
A concrete and masonry warehouse manager runs the yard crews load from: steel, block, brick, bagged mix, form panels, mixers, saws, trowels and winter heaters.
Office and sales 6
Customer Service Representative
A concrete customer service representative books in-home estimates for driveways, patios, walls and steps, and tells homeowners what to expect after the pour.
Dispatcher
A concrete and masonry dispatcher builds each pour day: which crew goes where, when the first truck arrives, and when the pump sets up.
Bookkeeper
A concrete and masonry bookkeeper matches every ready-mix ticket to a job and a plant invoice, then posts pump, block and crew costs so each job shows its cost per yard or square foot.
Inventory Specialist
A concrete and masonry inventory specialist keeps rebar, mesh, bagged mix, block, brick, stone and sealers counted and ordered ahead of the pour and wall schedule.
Sales Representative
A concrete and masonry sales representative visits homes and job sites to measure, price and sell driveways, patios, steps and retaining walls.
Rehash Specialist
A concrete and masonry rehash specialist calls back homeowners whose driveway, patio and wall quotes stalled, and past customers ready for sealing or a second project.
In the field 3
Laborer / Helper
A concrete and masonry laborer keeps masons and finishers supplied.
Lead Mason / Concrete Finisher
A lead mason runs the work on a concrete or masonry job, from checking forms and layout to deciding when a slab is ready to finish.
Mason / Concrete Worker
A mason at a concrete and masonry company pours, levels and finishes concrete for driveways, patios and slabs, and lays block, brick and stone for walls and steps.
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